Disclaimer: Virus Helps is an independent service provider of Remote Tech Support for third party products. Third party trademarks, logos, brand names, products and services are used as references for informational purposes only. In no way we sponsor their product or services. Thus Virus Helps hereby disclaims any sponsorship, affiliation or endorsement of or by any such third party. Support may also be provided by the brand owner and official website.

Privacy Policy

Support for antivirus ? Call : 1-210-390-7955

Privacy Policy


This privacy policy explains how Virus Helps ("Virus Helps") collects, uses and discloses personal and other information Virus Helps receives in connection with the user support services we provide to user (the "Services") in accordance with the Terms of Use ). When you submit information through our website, email, chat session, provide it to our technicians or, use the Services, you(the "user") agree to our use of this information consistent with this privacy policy.



How we collect information

We provide user support services to consumers using web-based tools and software as well as through telephone support of our users. These tools may include software that enables us to remotely access and control a user´s computer with their permission. We require certain information and permissions from you to provide the Services.

"We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone."

Personal Information: We will ask you when we need information that personally identifies you ("personal information") or allows us to contact you. In order to use the Services, the user must first typically register or provide certain identifying information. This includes re-registration/renewal notifications, special offers, and surveys on improving our Services.

Payment Information: If you register for the Services, Virus Helps may collect credit card information, and other payment information. Like many companies, Virus Helps may use third party payment processing, payment gateways transactions to process and verify credit cards on our behalf. Virus Helps uses payment information to complete your transactions.

-Accountability:

Virus Helps is responsible for maintaining and protecting customer information under its control. Identifying Purposes: The purposes for which customer information is collected shall be identified before or at the time the information is collected.

-Consent:

The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law.

-Limiting Collection:

The customer information collected must be limited to those details necessary for the purposes identified by Virus Helps Information must be collected by fair and lawful means.

-Limiting Use, Disclosure and Retention Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.

-Accuracy:

Customer information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

-Safeguarding:

Customer Information Customer information must be protected by security safeguards that are appropriate to the sensitivity level of the information.

-Openness:

Virus Helps is required to make information available to customers concerning the policies and practices that apply to the management of their information. Customer Access Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.

-Handling Customer Complaints: and Suggestions Customers may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at Virus Helps

Information Disclosure:

We will never share your infomation to anyone including:

» To Virus Helps affiliates and subsidiaries to support business operations and sales, marketing, and customer support processes &

»To third party service providers and suppliers acting on our behalf to provide products or services to you

Opting Out:If you would like to unsubscribe, please Send email to support@nortontechnicalsupport.us or by snail mail at:

Virus Helps - California 95476, United States or Call Toll Free: 1-210-390-7955

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